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John

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Strategic technical support professional with seven years of experience in the information technology space. Combines deep industry knowledge with experience providing top of the line technical support.
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The Best Small Business Firewalls

By John Cirelly on March 11, 2022

In today’s world of hyperconnectivity, there is a growing concern around data security and privacy. With hundreds of security breach incidents reported daily around the world, more small businesses are being targeted by organized cybercrime groups. In this article, we’ll explore the best small business firewalls to help secure your growing business. Here is our […]

How to Troubleshoot Network Connectivity

By John Cirelly on March 10, 2022

The internet is our gateway to a world’s worth of resources and information, but there will come a time when that connection fails. In this article, we’ll explore how to troubleshoot network connectivity and outline the exact steps to your devices back online. Some of the most common reasons network connectivity fails are because: The […]

The Best SIEM Tools for both Small & Large Organizations

By John Cirelly on July 4, 2021

As networks become larger and more complicated, the risk of a cyber-attack becomes more prevalent as businesses scale. Security Information and Event Management or SIEM tools help centralize and organize security events across all parts of the business. These systems help ensure best practices are being followed, configurations are correct, and alert admins as soon […]

Jitter vs Latency – What’s The Difference and Why it Matters

By John Cirelly on May 30, 2021

In the networking world, you may have heard the terms ‘jitter’ and ‘latency’ used interchangeably, and wondered what they exactly meant. Both terms are actually quite different, and in this article, we’ll demystify the differences between jitter vs latency. What exactly is jitter? Jitter is a term used to describe the difference in latency between […]

Testing for Packet Loss On Windows [Quick Tech Tips]

By John Cirelly on May 30, 2021

Choppy video? Dropped calls? Slow downloads? Chances are you’re experiencing packet loss. In this article, we’ll explore exactly what packet loss is, how to test for it, and how to fix it once and for all. What is packet loss? Packet loss occurs when there is a break in the connection between two devices that […]

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