Have you ever received complaints from your remote sites about poor network performance? Do you have service level agreements with your service provider with no way to verify their performance? This document will describe how you can address these issues using IP SLA technology.
IP SLA is a feature included in the Cisco IOS software that allows users to verify service guarantees, increase network reliability by validating network performance, proactively identify network issues, and increase Return on Investment (ROI) by easing the deployment of new IP services. IP SLA uses active synthetic traffic-monitoring technology to monitor continuous traffic on the network. This is a reliable method in measuring overhead network performance. Cisco routers provide IP SLA Responders that give accuracy of measured data across a network.
A source router injects various types of traffic onto the network with an operation to perform (go to point A and report the latency back to me). It is analogous to sending a test car into traffic on a highway and measuring latency (how much time does it take to go from point A to point B), availability (does it even arrive?), and jitter (does the space between the cars remain constant?).
A comprehensive tool like ManageEngine OpManager can monitor WAN performance and provide the required insights to improve their performance. This tool can be used across multiple scenarios, making it a valuable investment.
Monitoring WAN Performance
By executing an IP SLA operation every 60 seconds between routers, you can determine the availability of the connection, the packet transmit time (latency), packet loss and jitter.
Further examination of these statistics will allow you to determine where you may have a WAN issue that allows you to take further action.
Monitor End-to-End Network Quality
In this scenario, you create 4 different IP SLA operations in your network. First you check the overall response time from one end-point to another end point (852 ms).
Next, you create additional operations that break the end-to-end response time into a series of smaller segments.
By examining each independent segment as it relates to the overall performance, you can again identify potential problem areas.
Verify Service Level Agreements
By using IP SLA operations, you can measure your site-to-site WAN performance and compare that to what your service provider is telling you. If you have charge-back, refund or credit rights then you may be able to recover some money if your SLAs are not being met.
Assessing VoIP Infrastructure
With IP SLA you can monitor jitter across various part of your network to determine if your infrastructure can handle deployment of voice over IP.
Hopefully you can see from the four use cases above just how powerful IP SLA can be for monitoring the overall performance of your network.
Learn more and download a fully functional 30-day free trial of ManageEngine OpManager.
IP SLA WAN Performance FAQs
What is IP SLA technology?
IP SLA (Internet Protocol Service Level Agreement) technology is a feature of Cisco IOS software that allows network administrators to measure network performance, including latency, jitter, and packet loss.
How does IP SLA technology work?
IP SLA technology works by generating simulated network traffic and measuring the time it takes for that traffic to traverse the network.
What types of network performance can IP SLA technology measure?
IP SLA technology can measure a range of network performance metrics, including packet loss, latency, jitter, and MOS (mean opinion score) for VoIP services.
How can IP SLA technology be used to assess WAN performance?
IP SLA technology can be used to measure the performance of WAN (wide area network) links, including latency, jitter, and packet loss. This information can be used to optimize network performance and troubleshoot issues.
How can IP SLA technology be used to assess VoIP performance?
IP SLA technology can measure the MOS (mean opinion score) for VoIP services, providing an objective assessment of voice quality and helping IT teams identify and troubleshoot issues.
How can IP SLA technology be used to troubleshoot network issues?
IP SLA technology can help identify network issues by measuring network performance and identifying bottlenecks, latency issues, and other problems that can impact network performance.
